politique de confidentialité

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Request a cleaning quote
• Contact us through our website
• Submit a service inquiry
• Communicate with our team
• Request information about our services

The information we may collect includes:

• Full name
• Company name
• Email address
• Phone number
• Business address
• Service requirements
• Messages or information submitted through contact forms

We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Pages visited and interaction data

2. How We Use Your Information

E&N Janitorial Services uses personal information to:

• Respond to inquiries and requests
• Provide cleaning service information
• Prepare quotes and estimates
• Schedule consultations or services
• Communicate with customers
• Improve our website and services
• Maintain business records

3. Consent

By submitting your information through our website, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

4. Contact Forms and Information Submitted Through Our Website

Our website uses contact and quote request forms to allow customers to communicate with us. Information submitted through these forms is used only to respond to inquiries, provide estimates, and deliver requested services.

We do not sell, rent, or trade information collected through our website forms.

5. Sharing of Personal Information

E&N Janitorial Services does not sell or rent personal information.

We may share information only when necessary to:

• Provide requested services
• Work with trusted service providers
• Meet legal requirements
• Protect our rights and business operations

6. Google reCAPTCHA

To protect our website forms from spam and automated submissions, we use Google reCAPTCHA, a service provided by Google LLC.

Google reCAPTCHA may collect information such as:

• IP address
• Browser information
• Device information
• User interaction data

The use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Google Privacy Policy:

https://policies.google.com/privacy

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve website functionality, security, and user experience.

Cookies may be used for:

• Website functionality
• Security protection
• Performance monitoring
• Analytics and improvements

You can manage or disable cookies through your browser settings.

8. Google Analytics

We may use Google Analytics to understand how visitors use our website and improve our online services.

Google Analytics may collect information including:

• Website visits
• Pages viewed
• Device information
• Browser information
• General location information

9. Website Hosting Provider – Hostinger

Our website is hosted and maintained through Hostinger International, Ltd., a global web hosting provider that offers website hosting, domain management, security services, and online infrastructure solutions.

Hostinger provides the technical environment required for our website to operate, including server infrastructure, website storage, security monitoring, and performance optimization services.

As part of providing hosting services, Hostinger may process limited technical information necessary for the operation, security, and reliability of our website. This information may include:

• IP addresses
• Server access logs
• Browser and device information
• Security-related activity data
• Technical information required for website performance and protection

Hostinger uses technical and organizational security measures designed to protect hosted websites and stored data against unauthorized access, misuse, loss, or security threats.

Personal information submitted through our website, including contact forms, quote requests, and customer inquiries, may be stored and processed through the hosting infrastructure provided by Hostinger.

Hostinger acts as a technical service provider and does not use personal information submitted through our website for its own marketing purposes. The processing of any personal information is limited to providing hosting, security, and infrastructure services.

For more information about Hostinger’s services and privacy practices, please visit:

Hostinger Privacy Policy

10. Email Communication

When you contact us by email or through our website forms, your information may be stored within our business communication systems.

We use this information only to respond to inquiries, provide services, and communicate with customers.

11. Third-Party Services

We may use trusted third-party services including:

• Website hosting providers
• Email service providers
• Spam protection services
• Analytics providers
• Website maintenance tools

These providers only process information necessary to provide their services and are expected to maintain appropriate security standards.

12. Protection of Personal Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

Security measures may include:

• Secure website hosting
• Password protection
• Limited access to personal information
• Industry-standard security practices

13. Retention of Personal Information

We keep personal information only as long as necessary to provide services, maintain records, resolve disputes, and meet legal obligations.

14. Your Privacy Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Information about how your data is handled
• Withdrawal of consent where applicable

15. Children’s Privacy

Our website is intended for businesses and general users. We do not knowingly collect personal information from children under the age of 13.

16. Changes to This Privacy Policy

E&N Janitorial Services may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Information

E&N Janitorial Services
44-1904 Queen St N
Hamilton, ON L8R 3H8
Canada

Phone: (365) 476-8985
Email: info@en-janitorialservices.com
Website: www.en-janitorialservices.com

Effective Date: July 2026